Gaurav Jaiswal

How To Trace And Get Back Your Stolen Mobile Or Lost Mobile For India Users ?

The answer to the question ,

whether you will get your mobile phone back is 

YES,Read the article on how to get back your lost mobile.



"I was coming out of Metro, and in a split second I found that my phone was gone". Anybody who has faced this will know how painful it is to have lost a phone which not only cost a lot but has phone memory, pictures and loads of other information which we never wanted to lose.

After surfing over the web, it is clear that there is no clear cut information   to move ahead. So we at NationalConcerns.com felt it as an important National Concern for all of us.

Ok, let's go and get to the solution.

The answer to whether I would ever get my mobile back is both Yes and No.

'NO' is obvious, as we all know. But there is a way to get your phone back. So we would attempt to get the 'YES' answer into action.




To get your phone back, there are some prerequisites. It has been highlighted in the flow chart of the article.

  • You must have the IMEI number (GSM Handset) or ESN number (CDMA). CDMA handsets ESN is a unique serial number corresponding to IMEI for GSM handsets.

    If you have CDMA phone, unfortunately your phone cannot be tracked more so if you have Removable User Identity Module (RUIM) which have the cards. CDMA ESN cannot be blocked by service provider.
  • You must have the FIR (First Information Report)
  • You must have an existing service provider from which you had the SIM


The International Mobile Equipment Identity (IMEI) number is an international identity number used to uniquely identify a mobile phone handset. It is a 15 digit number which serves as a digital finger print. It is transmitted every time the phone is used revealing the identity of the mobile handset.

The IMEI number is usually written underneath the battery/the back of the handset, or else you can find it out by dialing *#06# on your mobile. Mobile owners should make a note of their IMEI number and keep it in a safe place since it comes handy in tracking a lost/stolen mobile.
So in case you have the IMEI number with you very good. You meet the first Pre-requisite.

Those who have not saved the IMEI number, can also try their luck. Most of the mobile company while giving the mobile bill would mention the IMEI number on the bill.

The first thing is to block the SIM by calling the service provider. the second thing is to go and lodge the FIR of Stolen Phone and get the FIR copy in your hand.

The next step is to approach the Service Provider with which you had procured the SIM with the help of police.

Now the tricky part.

If the phone is used, the service provider can block the IMEI number of your phone and can also track the cell location. However, this means that if the stolen phone is being used by the thief on other service provider network, then with the help of Police you need to blacklist the IMEI number from all the service provider.

So the answer is if you have the IMEI number with you, indeed you can get the stolen phone.

The final step to get is the will of yours to follow it with Police. In case you are not getting the response, you can try to get the progress on your case by using Right to Information. Visit the portal to get to know 'How to frame RTI in this case' from 
http://www.rtiindia.org

Good Luck!

============

As a follow up action, we discussed with more knowledgeable people on this issue. Following are the findings:

  • Each state (telecom circle) has Telecom   Enforcement, Resource and Monitoring Cells (TERM Cells) which has got the powers and teeth to do the IMEI search from their system for all the operators of their circle. If the FIR copy is available and police sends the request to TERM cell, the action can be performed. About Term Cell: http://www.dot.gov.in/vtm/vtm.htm

  • As generally is the case, a stolen mobile is immediately transferred out of the state, therefore, if will also be required to broadcast this message to all the circles to perform such search. This can be done also by requesting TERM cell at National level, DOT

  • The police can also directly request all the operators to do the IMEI search over their network. But obviously, police has limitation of doing that in that city or state.

It's an uphill task, but as we say, if you have a will to find it, it will happen.

As of now there is no firm policy on blocking of IMEI number. There was consultation done by Telecom Regulatory Authority of India. Some of the salient points are as below:


International Mobile Equipment Identity (IMEI) is a unique serial number which identifies the GSM handset. A subscriber identification module (SIM) on a removable SIM card stores unique the service‐subscriber key (IMSI) to identify a subscriber. Thus there are separate IMEI and IMSI on GSM devices and both are separately transmitted over the  air.


ESN is a unique serial number which is given to CDMA devices. Unlike in GSM where all devices are SIM based, there are two types of CDMA handsets namely Non Removable User Identity Module (Non‐RUIM) and Removable User Identity Module (RUIM). In Non‐RUIM handsets each time a call is placed, the ESN is automatically transmitted to the
base station so the wireless carrier's mobile switching office can check the call's validity.

Therefore in Non‐RUM based handsets, unique ESN is transmitted. However, in RUIM based handsets UIMID (user identity module identifier) is in a R‐UIM . In all known systems, the UIMID displaces the ESN in signaling and therefore RUIM based handsets cannot be tracked using ESN.  Since UIMID is placed on RUIM and not on the handset, tracking /blocking a stolen/lost CDMA handset will not be possible.

we would like to highlight that the solution of blocking of IMEI by way of Central Equipment Identity Register (CEIR) as proposed by TRAI will not help in solving the problem related to cloning of IMEIs. There has been an increased instance wherein the lost handsets are being implanted/cloned with IMEIs of genuine customers. In such an instance, even the above measures of implementation of central EIR will not serve the required purpose.

So if there are multiple clones of IMEI number, if a service provider blocks one IMEI which is cloned, many of the genuine providers also are blocked.

A suitable legislation to stop/curb the misuse of mobile phones by software reprogramming process si required. The legislation may make it  mandatory for manufacturers/importers to comply with the guidelines related to IMEI. Also, there should be a penalty for the people modifying the IMEI in an unauthorized way.

Good Luck

(Note: The authenticity of the above has not been conducted, therefore, you are requested to approach respective law enforcement agencies for correct details)
 








Source : http://www.nationalconcerns.com/page/articles.html/_/concerns/my-mobile-is-stolen-r11


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